Refund Policy — Sadee Jodi

1. General Refund Policy

Sadee Jodi premium subscription fees are non-refundable once activated. By purchasing a plan or activating a PIN/Voucher code, you acknowledge and agree that the service has been delivered and no refund will be issued for the remaining subscription period.

2. Eligible Refund Cases

Refunds may be considered in the following exceptional circumstances:

Duplicate Payment: If a user is charged twice for the same subscription due to a technical error.
Payment Processed but Plan Not Activated: If payment was deducted but the premium features were not enabled within 72 hours.
Unauthorized Transaction: If the payment was made without the account holder's consent and reported within 7 days.

3. Non-Refundable Cases

Change of mind after subscription activation.
Inability to find a suitable match during the subscription period.
Account blocked or terminated due to violation of Terms & Conditions.
Partial usage of the subscription period.
PIN/Voucher codes once activated cannot be refunded or transferred.

4. Refund Process

Refund requests must be submitted within 7 days of the transaction.
Email your refund request to support@sadeejodi.com with your registered email, transaction details, and reason for refund.
Our team will review the request within 5–7 business days.
If approved, refunds will be processed to the original payment method within 10–15 business days.

5. Cancellation Policy

Users can cancel their subscription at any time through the Dashboard > Settings page.
Cancellation will take effect at the end of the current billing period. No prorated refunds will be issued.
After cancellation, the account will revert to the Free plan with limited features.

6. Contact Us

For questions about this refund policy or to submit a refund request: